Shipping Policy

At Solvera, we work with trusted global suppliers to deliver your orders as efficiently as possible.

1. Processing Time

Orders are usually processed within 1 to 5 business days after payment confirmation.

2. Shipping Methods & Delivery

Shipping times may vary greatly depending on the destination, shipping method, customs, and other factors beyond our control.
Because of this, we cannot guarantee exact delivery times.

3. Shipping Fees

Shipping costs are calculated at checkout and depend on the destination and product weight.
Occasionally, free shipping may be available on selected orders or promotions.

4. Tracking

Tracking information will be provided when available.
Please allow some time for tracking updates to appear after the order has been shipped.

5. Customs & Import Duties

Customers are responsible for any customs fees, taxes, or import duties in their country.
We are not liable for delays caused by customs clearance or other import processes.

6. Lost or Damaged Packages

If your order is lost, delayed excessively, or arrives damaged, please notify us promptly.
We will review each case and work toward a fair solution.

By placing an order, you agree to this Shipping Policy.